Punctuation question: Achilles’ or Achilles’s? Jacques’s question: Please help me with a punctuation question. I keep seeing Achilles’ Heel on the web. I’m convinced it must be Achilles’s heel because…
I’ve got a language question. I have a language question, Tiffany. In short, I would appreciate it if you could settle a dispute I am having with my colleagues, over…

Confession: Around five years ago, I did not write optimal SEO website copy. It was crap. My professional life was largely dominated by creating web copy that I really, really…
For me, the proper use of open space in media is like a carb in Sandton: so incredibly rare that when you do encounter it, your mouth drops open in…
“Business writing tips? Why? I’m a business-person. A busy one. My writing doesn’t matter.” Er, it does. Your writing matters, no matter how busy you are, because every manifestation of your…
Stan Carey, on his superlative Sentence First blog, addresses this issue. I can’t improve on what he’s said and how he’s said it, so here’s a taste – followed by…