How Tiffany works

It’s important to Tiffany that your expectations are met, so please read her basic terms of service.

Payments and deposits

Writing and editing work: 50% on acceptance of quote and 50% on completion. Training: 100% upfront for both the one-on-one and group options. Note: Cost estimates must be completed in full and returned, with an electronic proof of payment, to secure a job booking.

No ‘spec’ work accepted

Please note that Tiffany Markman does not work on ‘spec’. Whether or not the work itemised is used, full payment is due on delivery of the work and interest on overdue accounts will be charged at bank rates. There is no ‘kill fee’ payable to cancel a booked job.

Copyright and usage

All work belongs toTiffany until final payment has been made. In addition, all copy created is for one-time use only and any additional use, including online publication, may attract a usage fee. Terms of additional use must please be negotiated with Tiffany beforehand.

Terms and inclusions

All quotes are valid for 14 days and include one set of reasonable changes to copy. ‘Reasonable changes’ extend to vocab tweaks, syntactical revisions, linguistic alterations, factual corrections or small structural changes. These must be requested within two weeks of delivery of the first draft. ‘Additional changes’ (content additions, re-briefs or major re-structuring) or changes after the two-week period will be charged for at an additional hourly rate.

CE / invoice numbers

If the cost estimate number or invoice number supplied is not used as the payment reference, there will be no record of your payment. Please use the relevant number for any electronic or other payment.

Please contact Tiffany with any questions. Thank you very much for your time, cooperation and understanding.